Digital products can be created via upload from scratch, added manually to an existing product or delivered via FTP and ingested via DDEX.
If delivering by DDEX, request an FTP account and we can accept deliveries from most distributors. Products that are delivered in this way will be ready to activate as soon as they are ingested as the necessary metadata is read and applied by the FTP.
Creating digital products via upload
A digital product can be created by uploading digital assets to an existing product (that does not already have digital assets) or uploading one or more tracks from the Products Page > Actions > Create Product (upload) on the products page
When creating a new release, basic release level information is required prior to upload
After inputting this in formati
on, select or drag and drop the audio files for the release and Create Product.
Audio files must be uploaded at 16-bit WAV files in order to be transcoded into FLAC and MP3 formats.
Initial track titles will be taken from the file names uploaded. These can then be edited and the tracks dragged and dropped to re-order.
If you are adding digital formats to a physical product, or a product with no formats at all, go to Actions > Add Digital Formats. This will give you the option to upload 16-bit WAVs.
The naming of the files is used to determine the order the tracks are created, starting the file name with the track number will ensure the order is correct. However track order can be rearranged after upload by dragging and dropping.
You will also need to upload an image, normally square to fit across most platforms, jpeg or tiff are accepted.