Auto-credit rules allow the automatic addition of an item to customers' orders when a particular product is purchased.
This is not a sale and the item is added at zero-cost. The Auto-credit function should be used for example to credit the digital version of a physical product that has been sold, or adding an additional promo item to an order.
In order to set up an auto-credit on a particular Product Format go to Product Format Page and click "Set-up Auto-credit"
Ochre will suggest associated Product Formats to auto-credit, or you can search for another Product Format to associate.