For clients using the Ochre platform we can provide a full customer support service. Our team handle customer issues across a wide number of stores, so can offer a high level of service with the professionalism and care for your customers that you would expect.
Ochre can also assist with providing administrative support for you store. This can varying from addition of digital and physical products, to setting up of pages on the store and promotional campaigns. We will flexibly assist you with the leg work of running your store. The turn around time for product management tasks is dependant upon the size and complexity of the task and the urgency.